MCT Beginning T 21

1. Leadership of top management should:

• Manage the company's processes
• Fully assume its responsibility for the effectiveness of the AQMS
• Define the purpose of the company
• Lead by example on the field
• Support continual improvement

2. Top management provides staff:

• For obtaining conformity of products
• For the proper functioning of the AQMS
• For the proper functioning of processes including the inspection process
• Who have the necessary knowledge
• Who have the appropriate competence to address risks

3. The process inspect:

• Allows the treatment of nonconformities
• Uses easily reproducible methods
• Uses methods appropriate to the specifics of the company
• Uses inspection equipment with validity status
• Uses appropriate inspection equipment

4. In the PDCA cycle the A stands for:

• Analyse data
• Act
• Bring support
• Adapt

5. External issues that may affect the company's performance are, among others:

• Social environment
• Regulatory environment
• Corporate culture
• Products and services