MCT Beginning T 21

1. Top management provides staff:

• For obtaining conformity of products
• For the proper functioning of the AQMS
• For the proper functioning of processes including the inspection process
• Who have the necessary knowledge
• Who have the appropriate competence to address risks

2. The first edition of the EN 9100 standard appeared in:

• 1997
• 1999
• 2003

3. Leadership of top management should:

• Manage the company's processes
• Fully assume its responsibility for the effectiveness of the AQMS
• Define the purpose of the company
• Lead by example on the field
• Support continual improvement

4. A process is determined, among other things, by its:

• Documents and records
• Owner
• Strategy
• Purpose

5. Examples of external issues that may affect the company's performance:

• Social environment
• Regulatory environment
• Corporate culture
• Products and services