MCT Beginning T 21

1. An improvement can be carried out on:

• The staff
• The process
• Products and services
• The quality management system

2. The first edition of the EN 9100 standard appeared in:

• 1997
• 1999
• 2003

3. Leadership of top management should:

• Manage the company's processes
• Fully assume its responsibility for the effectiveness of the AQMS
• Define the purpose of the company
• Lead by example on the field
• Support continual improvement

4. The process inspect:

• Allows the treatment of nonconformities
• Uses easily reproducible methods
• Uses methods appropriate to the specifics of the company
• Uses inspection equipment with validity status
• Uses appropriate inspection equipment

5. In the PDCA cycle the A stands for:

• Analyse data
• Act
• Bring support
• Adapt