MCT Process approach T 16

1. The sell and purchase processes are:

• Management processes
• Realization processes
• Support processes

1. The standard IATF 16949 determines for a quality management system:

• The requirements
• The fundamentals
• Guidelines for auditing management systems
• The automotive production requirements

2. A process, among other things, creates:

• Added value
• Potential nuisances
• Quality
• Continual improvement

2. The purpose of a QMS is to:

• Increase the effectiveness of processes
• Increase the satisfaction of internal customers
• Deadlines to meet
• Increase the satisfaction of external customers

3. ISO stands for:

• International Standard Organization
• International Organization for Standardization
• International Superior Organization

3. The realization processes include:

• Design and develop
• Inspect
• Acquire resources
• Maintain infrastructure
• Inspect

4. In the PDCA cycle, the A stands for:

• Analyse data
• Act
• Bring support
• Adapt

4. The process is:

• Any support allowing the treatment of information
• An entity that provides a product
• Anyone who receives a product
• Activities which tranform inputs into outputs

5. A process is, among other things, determined by its:

• Inputs
• Owner
• Strategy
• Purpose

5. Only one of the following statements is correct. Which one?

• A product can be certified ISO 9001
• A service can be certified ISO 9001
• A company's management system can be certified ISO 9001
• Any company with more than 100 persons shall be certified ISO 9001