MCT Beginning T 16

1. External issues that may affect the company's performance, among others, are:

• Social environment
• Regulatory environment
• Corporate culture
• Products and services

2. An improvement can be carried out on:

• The staff
• The process
• Products and services
• The quality management system

3. Top management provides staff:

• For obtaining conformity of products
• For the proper functioning of the QMS
• For the proper functioning of processes including the inspection process
• Who have the necessary knowledge
• Who have the appropriate competence to address risks

4. The first edition of the ISO/TS 16949 specification appeared in:

• 1994
• 1998
• 1999

5. Operational control is present wherever a risk is identified in:

• The design of workstations
• The maintenance of equipement and machines
• The operation of the equipment
• The prevention plan