MCT Beginning T 16

1. Planning the QMS means taking into account:

• The commitment of top management
• External and internal issues
• The requirements of interested parties
• The QMS processes

2. An improvement can be carried out on:

• The staff
• The process
• Products and services
• The quality management system

3. Top management provides staff:

• For obtaining conformity of products
• For the proper functioning of the QMS
• For the proper functioning of processes including the inspection process
• Who have the necessary knowledge
• Who have the appropriate competence to address risks

4. Examples of internal issues that may affect the company's performance:

• Social environment
• Regulatory environment
• Corporate culture
• Products and services

5. The process inspect:

• Allows the treatment of nonconformities
• Uses easily reproducible methods
• Uses methods appropriate to the specifics of the company
• Uses inspection equipment with validity status
• Uses appropriate inspection equipment