MCT Beginning T 16

1. An improvement can be carried out on:

• The staff
• The process
• Products and services
• The quality management system

2. Planning the QMS means taking into account:

• The commitment of top management
• External and internal issues
• The requirements of interested parties
• The QMS processes

3. A process is, among other things, determined by its:

• Inputs
• Owner
• Strategy
• Purpose

4. Operational control is present wherever a risk is identified in:

• The design of workstations
• The maintenance of equipement and machines
• The operation of the equipment
• The prevention plan

5. The first edition of the ISO/TS 16949 specification appeared in:

• 1994
• 1998
• 1999