MCT Process approach

1. The process approach, among other things:

• Relies on process management
• Allows roles and responsibilites to be clarified
• Focuses on the priority to investments
• Allows to reduce costs, delays and waste

2. A process is:

• Any support allowing the treatment of information
• An entity that provides a product
• Anyone who receives a product
• Activities that transform inputs into outputs

3. A process is determined, among other things, by its:

• Purpose
• Owner
• Strategy
• Documents and records

4. A process creates, among other things:

• Added value
• Potential nuisances
• Quality
• Continual improvement

5. The process mapping allows us, among other things, to:

• Identify beneficiary
• Identify interactions
• Plan the QMS
• Manage inspection means
• Obtain a global vision