MCT Principles

1. Contolling varaibility requires:

• Training operators as quality inspectors
• Use the 5 W method to find the root cause of the problem
• Top management involvement

1. The process mapping allows us, among others, to:

• Identify beneficiary
• Identify interactions
• Plan the QMS
• Manage inspection means
• Obtain a global vision

2. Customer orientation forces us to:

• Offer the customer services even if they are over-quality
• Anticipate the requirements and expectations of our customers
• Satisfy customers in terms of quality, costs and deadlines

2. Some benefits of the suggestion system:

• Eah suggestion is remunerated
• Costs are reduced
• Safety is improved
• Customer satisfaction is improved

3. Integrating quality from the product design stage:

• To ensure quality before results
• By ensuring the necessary time and resources
• Leads to high costs

3. Poka-Yoké is usually:

• Very simple
• Quite expensive
• Based on common sense
• A device that prevents non-compliant products from being used

4. Conditions for success in the field include:

• Use very modern equipment (technological breakthrough)
• Every day ask yourself the question: What operation can I improve?
• The widely used suggestion system
• Self-inspection by operators

4. Think of the customer as:

• The downstream process
• The upstream process
• The next step

5. Some benefits of just in time:

• The atmosphere at work is better
• Production times are shortened
• The risk of not selling the finished product is reduced
• The identification and definition of the various documents are ensured

5. The Kaizen principles include:

• Improve your working conditions (5 S)
• Eliminate waste
• Standardize documents
• People are the company's most valuable capital