MCT FMEA approach

1. People who have contributed to the successes ofJapanese competitiveness include:

• Philip Crosby
• Edwards Deming
• Taiichi Ohno
• Kaoru Ishikawa
• Masaaki Imai

2. The benefits of the Kaizen approach include:

• Top management is responsible for quality, not the staff
• Reduced costs
• The suggestions are many and varied
• Staff take pride in their work

3. The 10 Kaizen commandments include:

• Problems are opportunities for improvement
• Simple solutions for now, perfection for later
• Use your brains, not your money
• The daily 5 S method

4. What definition should be associated with a nonconformity:

• This is degraded operation that can lead to a failure
• It is the non-fulfillment of a requirement (in production)
• It is the non-fulfillment of a requirement linked to the use
• It is a non-compliant product that will be destroyed

5. The man who spread the word and the Kaizen approach throughout the world is:

• Edwards Deming
• Taiichi Ohno
• Masaaki Imai