MCT Cost categories

1. Prevention and detection costs are part of:

• Compliance costs
• The COQ
• Non-compliance costs

2. In the internal nonconformity (INC) costs, we find the following costs:

• Treatment of nonconformities
• Corrective actions
• Sick leave
• Supplier complaints
• Corrective maintenance
• Internal system audits

3. Compliance costs are also called:

• Unavoidable costs
• Investments
• Avoidable costs
• Hidden costs
• Unavoidable losses

4. The costs of internal and external NCs fall into:

• Compliance costs
• The COQ
• Non-compliance costs

5. Non-compliance costs are also called:

• Unavoidable costs
• Avoidable costs
• Losses