MCT Beginning

1. The approach to reducing nonconformities is:

• A high investment in the short term
• A high long-term investment
• A profitable long-term investment
• A profitable investment in the short term

2. During the COQ meeting the leader ensures that:

• The method of calculating each type of cost is established
• There are no hidden costs
• There are no costs taken into account twice
• The figures do not raise unnecessary discussions

3. Compliance costs are also called:

• Unavoidable costs
• Investments
• Avoidable costs
• Hidden costs
• Unavoidable losses

4. Examples of benefits of reducing waste:

• Price drop
• Reduction of obsolete products
• Freed up space
• Cost reduction
• Reduced handling
• Shorter inventories

5. The objectives of the COQ approach are often:

• Increase market share
• Establish and disribute COQ indicators
• Educate staff
• Improve internal communication
• Lower prices