MCT BEGINNING

1. The treatment of nonconformities includes activities such as:

• Identifying nonconformities
• Analyzing nonconformities
• Seeking opportunities for improvement
• Determining tha causes
• Evaluating the needfor corrective actions

2. Leadership of top management should:

• Manage the company's processes
• Fully assume responsibility for the effectiveness of the ABMS
• Define the purpose of the company
• Lead by example in the field
• Support continual improvement

3. Kaizen is:

• A continual improvement approach
• Substantial investment costs
• Small improvements all the time
• A tool against waste
• A radical change by rupture

4. Inspection activities verify:

• Compliance with the requirements of ISO 37001
• Positions at risk of bribery
• Achievement of objectives
• Compliance with the training program
• ABMS improvement decisions

5. A process creates, among other things:

• Added value
• Potential nuisances
• Quality