MCT Function

1. The quality manager is more:

• Orchestra conductor and not one-person-orchestra
• Expert and not project manager
• Inspiration and not master
• Director and not guide
• Boss and not consultant

2. The quality manager supports the departments in:

• Documentation management
• Indicator monitoring
• The quality approach
• Management of process reviews
• Optimization of improvement opportuities

3. The mission of the quality manager includes:

• Contribute to the sustainable development of the company
• Master the quality management system
• Improve the quality management system
• Support the achievement of excellent results
• Give their opinion as a technical expert in the company's trades

4. Examples of quality manager obligations:

• Giving the green light for the launch of a new product
• Assist process owners
• Manage risks upstream
• Stop manufactoring
• Prepare the management review
• Promoting good practices
• Increase their own qualifications

5. Ways to fulfill the mission of the quality manager:

• Monitor outgoing product compliance
• Create conditions in which staff enjoys working
• Anticipating the future
• Manage risks
• Encourage the sharing of ideas