MCT Quality approach

1. The process mapping allows us, among other things, to:

• Identify the beneficiary
• identify the interactions
• Plan the QMS
• Manage inspection means
• Obtain a global vision

2. The process approach, among other things:

• Relies on process management
• Allows roles and responsibilities to be clarified
• Focuses on the priority to investments

3. The quality department appeared over the years:

• 1920
• 1940
• 1960
• 1980
• 2000

4. The sell and purchase processes are:

• Management processes
• Realization processes
• Support processes

5. A process is determined, among other things, by its:

• Inputs
• Strategy
• Purpose
• Owner