MCT Beginning

1. The results of the internal audit:

• Are outputs of the management review
• Are inputs of the management review
• Allow to find opportunities for improvement of the QMS

2. The position of the quality manager is to be:

• The representative of top management in the company
• The customer's ambassador in the company
• The representative of the company for the customer
• Top management contact for the customer

3. The sell and purchase processes are:

• Management processes
• Realization processes
• Support processes

4. The audit report often contains:

• Opinions of the auditor
• Audit findings
• Proposals
• Audit conclusions
• Good practices identified

5. The quality manager quickly assimilates:

• Company strategy
• General organization
• The corporate culture
• The quality management system
• Quality tools