MCT Practices

1. Conditions for resolving problems:

• Have the necessary skills
• Dialogue freely
• Use familiar solutions
• Use the system approach
• Don't be afraid to make mistakes

2. Examples of testimonies:

• Freedom to do and to make mistakes
• Team reward
• Very flat organization
• Evaluation by colleagues
• Everyone can propose an idea without fear
• Individual bonuses

3. Examles of good practices:

• Powerful unions
• Transparency of information
• Mutual trust and respect
• Small, empowered teams
• Recruitment carried out by the team

4. Quality management includes:

• Having an organization in silos
• Measure compliance with requirements
• A small-step improvement process
• The quality department is responsible for quality
• The goal is to improve effectiveness

5. In the liberated company the leader, among others:

• Takes care of the why
• Manages change
• Gives and inspires trust
• Accepts the status quo
• Is people-centered