MCT Process approach

1. A process is determined, among other things, by its:

• Inputs
• Owner
• Strategy
• Purpose

1. The best thing about a problem is that it's:

• Hidden
• Ancient
• Reported
• New
• Unique

2. Among other things, the process mapping allows us to:

• Identify the beneficiary
• Identify the interactions
• Plan the BCMS
• Manage inspection means
• Obtain a global vision

2. Quality management includes:

• Having an organization in silos
• Measure compliance with requirements
• A small-step improvement process
• The quality department is responsible for quality
• The goal is to improve effectiveness

3. Examles of good practices:

• Powerful unions
• Transparency of information
• Mutual trust and respect
• Small, empowered teams
• Recruitment carried out by the team

3. The process approach, among other things:

• Relies on process management
• Allows roles and responsibilites to be clarified
• Focuses on the priority to investments
• Helps reduce costs, delays and waste

4. Conditions for resolving problems:

• Have the necessary skills
• Dialogue freely
• Use familiar solutions
• Use the system approach
• Don't be afraid to make mistakes

4. The realization processes include:

• Design
• Recover activities
• Improve
• Control nonconformities
• Assess risks

5. A process creates, among other things:

• Added value
• Potential nuisances
• Quality

5. Examples of testimonies:

• Freedom to do and to make mistakes
• Team reward
• Very flat organization
• Evaluation by colleagues
• Everyone can propose an idea without fear
• Individual bonuses