MCT BEGINNING

1. Planning and controlling processes means:

• Determine applicable requirements
• Protect staff
• Identify critical activities
• Establish preventive actions
• Respect the criteria

2. The process is:

• Any support allowing the treatment of information
• An entity that provides a product
• Anyone who receives a product
• Activities that transform inputs into outputs

3. The treatment of nonconformities includes activities such as:

• Identifying the impact of nonconformities
• Applying a correction
• Determining root causes
• Answering to an incident
• Seeking opportunities for improvement
• Evaluating the need for corrective actions

4. ISO stands for:

• International Standard Organization
• International Superior Organization
• Internation Organization for Standardization

5. The results of the inspection and analyses help to:

• Evaluate the preformance of the BCMS
• Confirm skillful BCMS planning
• Evaluate the conformity of the BCMS
• Implement actions to address risks
• Seize opportunities for continual improvement