MCT BEGINNING T 15

1. An improvement can be carried out on:

• The staff
• The process
• Products and services
• The quality management system

2. Leadership of top management should:

• Manage the company's processes
• Fully assume responsibility for the effectiveness of the QMS
• Define the purpose of the company
• Lead by example in the field
• Support continual improvement

3. Top management provides staff:

• For obtaining conformity of products
• For the proper functioning of the QMS
• For the proper functioning of processes including the inspection process
• Who have the necessary knowledge
• Who have the appropriate competence to address risks

4. A process is determined, among other things, by its:

• Documents and records
• Owner
• Strategy
• Purpose

5. The process inspect:

• Allows the treatment of nonconformities
• Uses easily reproducible methods
• Uses methods appropriate to the specifics of the company
• Uses inspection equipment with validity status
• Uses appropriate inspection equipment