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                       1       A documented procedure for controlling documentation shall be kept up-to-date

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                       2       A documented procedure for controlling outsourced processes shall be kept up-to-date

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                       3       Business continuity objectives shall be communicated

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                       4       Business continuity objectives shall be consistent with the business continuity policy

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                       5       Business continuity objectives shall be measurable (if practicable)

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                       6       Business continuity objectives shall be monitored

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                       7       Business continuity strategies shall include one or more solutions

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                       8       Collectively, the business continuity plans shall contain details of the actions that the teams will take in order to continue or recover prioritized activities within predetermined time frames

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                       9       Collectively, the business continuity plans shall contain details to manage the immediate consequences of a disruption giving due regard to the welfare of individuals

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                     10     Collectively, the business continuity plans shall contain reference to the pre-defined threshold(s) and process for activating the response

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                     11     Collectively, the teams shall be competent to activate an appropriate response for business continuity

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                     12     Collectively, the teams shall be competent to activate business continuity solutions

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13/161

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                     13     Collectively, the teams shall be competent to assess the nature and extent of a disruption as well as its potential impact

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                     14     Collectively, the teams shall be competent to establish priorities (considering the safety of people's lives as the first priority)

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                     15     Collectively, the teams shall be competent to plan the actions to be taken

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                     16     Control of monitoring and measuring equipment shall be determined

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                     17     Corrective actions shall be appropriate to the effects of the nonconformities encountered

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                     18     Documents of external origin shall be approved

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                     19     Documents of external origin that the organization deems necessary for the planning and operation of the BCMS shall be identified, where applicable, and controlled

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                     20     Documents required by the BCMS and by ISO 22301 shall be controlled to ensure that they are adequately protected (e.g. from loss of confidentiality, improper use or loss of integrity)

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                     21     Each plan shall be usable and available when and where it is needed

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                     22     Each plan shall include actions to implement the solutions

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                     23     Each plan shall include resource requirements

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                     24     Each plan shall include the purpose, scope and objectives

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                     25     Each plan shall include the roles and responsibilities of the team that will implement the plan

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26/161

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                     26     Each team shall have identified personnel and their alternates, with the responsibility, authority and competence necessary to carry out their assigned role

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                     27     For the control of documents, the organization shall address the following activities, as applicable: distribution, access, retrieval and use

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                     28     For the control of documents, the organization shall address the following activities, as applicable: storage and preservation, including preservation of legibility

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29/161

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                     29     For the control of documents, the organization shall address the following activities, as applicable: retention and disposition

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                     30     Identification shall be based on the extent to which strategies and solutions meet the requirements to continue and recover prioritized activities within the identified time frames and at agreed capacity

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                     31     Identification shall be based on the extent to which strategies and solutions reduce the likelihood of disruptions

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                     32     Identification shall be based on the extent to which strategies and solutions ensure the availability of adequate resources

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33/161

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                     33     People carrying out work under the control of the organization shall be made aware of the business continuity policy

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                     34     People carrying out work under the control of the organization shall be made aware of their own roles and responsibilities, during and after disruptions

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35/161

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                     35     Persons carrying out work under the control of the organization shall be made aware of their contribution to the effectiveness of the BCMS, including the benefits of improving business continuity performance

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                     36     Plans and procedures shall be used when necessary to activate business continuity solutions

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                     37     Procedures shall be effective to minimize impact by implementing appropriate solutions

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                     38     Procedures shall be flexible to respond to changes in internal and external conditions of a disturbance

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39/161

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                     39     Procedures shall be specific regarding immediate actions to be taken during a disturbance

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                     40     Process mapping shall be established and documented

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                     41     Records on staff awareness shall be kept

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                     42     Selection shall be based on the extent to which strategies and solutions meet the requirements to continue and recover prioritized activities within the identified time frames and agreed capacity

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                     43     Selection shall be based on the extent to which strategies and solutions consider associated costs and benefits

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44/161

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                     44     The audit program shall take into account the importance of the processes concerned and the results of previous audits

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                     45     The business continuity plans shall provide guidance and information to assist teams to respond to a disruption and to assist the organization with response and recovery

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                     46     The business continuity policy shall be available in the form of a record

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                     47     The business continuity policy shall be communicated internally only

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                     48     The business continuity policy shall be communicated within the organization

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                     49     The business continuity policy shall be made available to stakeholders, as appropriate

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                     50     The documents required by the BCMS and by ISO 22301 shall be controlled to ensure that they are available and suitable for use, where and when necessary

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51/161

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                     51     The management review shall consider information on BCMS performance, including trends in nonconformities and corrective actions

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52/161

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                     52     The management review shall take into consideration feedback from stakeholders

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53/161

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                     53     The management review shall take into consideration lessons learned and actions arising from near misses and disruptions

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54/161

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                     54     The management review shall take into consideration the information from the impact analysis on the activity and the risk assessment

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55/161

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                     55     The management review shall take into consideration the progress of the actions decided during previous management reviews

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56/161

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                     56     The organization shall analyze and evaluate the identified risks

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                     57     The organization shall carry out internal audits at planned intervals to provide information to determine whether the BCMS complies with the requirements of ISO 22301

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58/161

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                     58     The organization shall carry out its assessments through reviews, analyses, exercises, testing, post-incident reporting and performance assessments

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59/161

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                     59     The organization shall conduct exercises and tests that are based on appropriate scenarios that are well planned with clearly defined goals and objectives

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60/161

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                     60     The organization shall conduct exercises and tests that are consistent with its business continuity objectives

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61/161

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                     61     The organization shall conduct exercises and tests that are reviewed in the context of the Continual improvement effort

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62/161

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                     62     The organization shall conduct exercises and tests that develop teamwork, skills, confidence and knowledge of those who have roles to play related to disruptions

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63/161

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                     63     The organization shall conduct exercises and tests which, cumulatively over time, validate its business continuity strategies and solutions

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64/161

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                     64     The organization shall continually improve the suitability, adequacy and effectiveness of the BCMS, based on qualitative and quantitative measures

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65/161

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                     65     The organization shall define the audit criteria and the scope of each audit

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                     66     The organization shall determine and provide the resources necessary for the establishment, implementation, maintenance and continual improvement of the BCMS

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67/161

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                     67     The organization shall determine opportunities for improvement and implement the necessary actions to achieve the expected results of its BCMS

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68/161

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                     68     The organization shall determine the elements of internal and external communication relevant to the BCMS, and in particular what to communicate about

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69/161

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                     69     The organization shall determine the elements of internal and external communication relevant to the BCMS, including when to communicate

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70/161

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                     70     The organization shall determine the elements of internal and external communication relevant to the BCMS, including with whom to communicate

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71/161

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                     71     The organization shall determine the elements of internal and external communication relevant to the BCMS, and in particular how to communicate

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72/161

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                     72     The organization shall determine the external and internal issues relevant to its purpose, and which affect its ability to achieve the expected result(s) of its BCMS

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73/161

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                     73     The organization shall determine the methods of monitoring, measurement, analysis and evaluation, as appropriate, to ensure the validity of the results

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74/161

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                     74     The organization shall determine the necessary skills of the person(s) carrying out, under its control, work that affects its business continuity performance

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75/161

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                     75     The organization shall determine the resource requirements to implement the selected business continuity solutions

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76/161

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                     76     The organization shall determine what needs to be monitored and measured

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77/161

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                     77     The organization shall determine when and by whom monitoring and measurement shall be carried out

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78/161

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                     78     The organization shall determine which risks require treatment

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79/161

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                     79     The organization shall document and maintain its business continuity plans and procedures

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80/161

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                     80     The organization shall document and maintain procedures for communicating internally and externally with relevant stakeholders, including what, when, with whom and how to communicate

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81/161

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                     81     The organization shall document and maintain procedures to ensure the availability of means of communication during a disruption

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82/161

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                     82     The organization shall document and maintain procedures to facilitate structured communication with emergency services

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83/161

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                     83     The organization shall document and maintain procedures to record details of the disruption, actions taken and decisions made

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84/161

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                     84     The organization shall ensure that all necessary corrective actions are taken without undue delay to eliminate detected nonconformities as well as their causes

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85/161

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                     85     The organization shall ensure that applicable legal and regulatory or other requirements are taken into account when it implements and maintains its BCMS

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86/161

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                     86     The organization shall ensure that outsourced processes and the supply chain are controlled

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87/161

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                     87     The organization shall ensure that these people are competent on the basis of initial training, professional training or appropriate experience

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88/161

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                     88     The organization shall establish business continuity objectives at relevant functions and levels

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89/161

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                     89     The organization shall establish the parts of the organization to be included in the BCMS, taking into account their location(s), size, nature and complexity

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90/161

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                     90     The organization shall establish, implement, maintain and continually improve a BCMS, including the necessary processes and their interactions, in accordance with the requirements of ISO 22301

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91/161

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                     91     The organization shall evaluate the performance and effectiveness of the BCMS

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92/161

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                     92     The organization shall evaluate the suitability, adequacy and effectiveness of its business impact analysis, its risk assessment, its strategies, its solutions, its plans and its procedures

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93/161

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                     93     The organization shall have documented processes to restore and return to business operations from temporary measures adopted during and after a disruption

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94/161

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                     94     The organization shall identify the products and services to be included in the BCMS

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95/161

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                     95     The organization shall implement and maintain a process enabling it to identify, access and evaluate legal and regulatory requirements regarding the continuity of its products and services, activities and resources

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96/161

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                     96     The organization shall implement and maintain a program of exercises and tests in order to validate over time the effectiveness of its business continuity strategies and solutions

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97/161

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                     97     The organization shall implement and maintain a response structure that will notify and communicate with relevant stakeholders in a timely manner

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98/161

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                     98     The organization shall implement and maintain a risk assessment process

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99/161

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                     99     The organization shall implement and maintain a structure identifying one or more teams responsible for responding to disruptions

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100/161

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                    100    The organization shall implement and maintain selected business continuity solutions so that they can be activated when necessary

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101/161

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                    101    The organization shall implement and maintain systematic processes for assessing the impact on the activity and assessing the risks of disruption

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102/161

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                    102    The organization shall keep records as evidence of the results of management reviews

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103/161

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                    103    The organization shall keep records of business continuity objectives

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104/161

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                    104    The organization shall maintain appropriate records as evidence of these skills

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105/161

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                    105    The organization shall plan how to evaluate the effectiveness of actions to be taken in the face of risks and opportunities

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106/161

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                    106    The organization shall plan the actions to take in the face of risks and opportunities

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107/161

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                    107    The organization shall plan, establish, implement and maintain an audit program, including frequency, methods, responsibilities, planning requirements and reporting

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108/161

''

                    108    The organization shall plan, implement and control the processes necessary to meet the requirements and carry out the actions determined in 6.1, establishing the criteria for these processes

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109/161

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                    109    The organization shall plan, implement and control the processes necessary to meet the requirements and carry out the actions determined in 6.1, by implementing the control of these processes in accordance with these criteria

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110/161

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                    110    The organization shall plan, implement and control the processes necessary to meet the requirements and carry out the actions determined in 6.1, maintaining records to be able to show that the processes have been carried out as planned

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111/161

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                    111    The organization shall select auditors and carry out audits to ensure the objectivity and impartiality of the audit process

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112/161

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                    112    The organization shall take into consideration the purpose of the changes and their potential consequences

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113/161

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                    113    The organization shall update documentation and procedures in a timely manner

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114/161

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                    114    The organization shall use the business impact analysis process to determine priorities and business continuity requirements

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115/161

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                    115    The organization's BCMS shall include documentation that it considers necessary for the effectiveness of the BCMS

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116/161

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                    116    The organization's BCMS shall include the documentation required by ISO 22301

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117/161

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                    117    The outputs of the management review shall include decisions related to continual improvement opportunities and any need for changes to the BCMS to improve its efficiency and effectiveness, including the following variations to the scope of the BCMS

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118/161

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                    118    The outputs of the management review shall include decisions related to continual improvement opportunities and any need for changes to the BCMS to improve its efficiency and effectiveness, including the following update the business impact analysis, risk assessment, business continuity strategies and solutions, and business continuity plans

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119/161

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                    119    The process shall determine which resources are needed to support prioritized activities

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120/161

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                    120    The process shall identify the activities that support the delivery of products and the provision of services

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121/161

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                    121    The process shall identify the time frame within which the impacts of not resuming activities would become unacceptable to the organization

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122/161

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                    122    The roles and responsibilities of each team and the relationships between teams shall be clearly established

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123/161

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                    123    The scope shall be available as a record

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124/161

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                    124    The types of resources considered shall include, but not be limited to people

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125/161

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                    125    The types of resources considered shall include, but not be limited to physical infrastructure such as buildings, workplaces or other facilities and associated utilities

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126/161

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                    126    The types of resources considered shall include, but not be limited to transportation and logistics

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127/161

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                    127    The types of resources considered shall include, but not be limited to finance

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128/161

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                    128    To establish the scope of the BCMS, the organization shall determine its limits and applicability

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129/161

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                    129    Top management shall assign the responsibility and authority for reporting on the performance of the BCMS to top management

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130/161

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                    130    Top management shall carry out management reviews at least twice a year

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131/161

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                    131    Top management shall demonstrate leadership and commitment with respect to the BCMS by ensuring that business continuity policy and objectives are established and are consistent with the strategic direction of the organization

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132/161

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                    132    Top management shall demonstrate leadership and commitment with respect to the to BCMS by ensuring that BCMS requirements are integrated into the organization's business processes

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133/161

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                    133    Top management shall demonstrate leadership and commitment with respect to the BCMS by ensuring that the necessary resources for BCMS are available

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134/161

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                    134    Top management shall demonstrate leadership and commitment with respect to the BCMS by communicating the importance of effective business continuity and complying with BCMS requirements

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135/161

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                    135    Top management shall demonstrate leadership and commitment with respect to the BCMS by directing and supporting people to contribute to the effectiveness of the BCMS

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136/161

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                    136    Top management shall demonstrate leadership and commitment with respect to the BCMS by promoting continual improvement

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137/161

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                    137    Top management shall demonstrate their leadership and commitment with respect to the BCMS by supporting other relevant managers to demonstrate their leadership and commitment as it applies to their areas of responsibility

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138/161

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                    138    Top management shall ensure that the responsibilities and authorities for relevant roles are assigned and communicated within the organization

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139/161

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                    139    Top management shall ensure that the responsibilities and authorities for relevant roles are assigned and communicated within the organization

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140/161

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                    140    Top management shall establish a business continuity policy that is appropriate to the mission of the organization

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141/161

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                    141    Top management shall establish a business continuity policy that provides a framework for establishing business continuity objectives

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142/161

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                    142    Top management shall establish a business continuity policy that includes a commitment to satisfy applicable requirements

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143/161

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                    143    Top management shall review the organization's BCMS, at planned intervals, to ensure its continuing suitability, adequacy and effectiveness

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144/161

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                    144    Warning and communication procedures shall be exercised as part of the organization's exercise program described in 8.5

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145/161

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                    145    When a nonconformity occurs, the organization shall implement any necessary action

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146/161

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                    146    When a nonconformity occurs, the organization shall make changes to the BCMS, if necessary

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147/161

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                    147    When a nonconformity occurs, the organization shall react to the nonconformity, and if necessary act to control and correct it

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148/161

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                    148    When a nonconformity occurs, the organization shall react to the nonconformity, and if necessary deal with the consequences

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149/161

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                    149    When creating and updating documents the organization shall ensure appropriate identification and description (e.g. title, date, author, reference number)

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150/161

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                    150    When creating and updating documents the organization shall ensure appropriate format (e.g. language, software version, graphics) and media (e.g. paper, electronic)

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151/161

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                    151    When defining the scope, the organization shall document and explain exclusions

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152/161

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                    152    When establishing its BCMS, the organization shall determine the stakeholders who are relevant to the BCMS

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153/161

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                    153    When establishing its BCMS, the organization shall determine the requirements of these stakeholders

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154/161

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                    154    When planning for the BCMS, the organization shall consider the issues referred to in 4.1 and the requirements referred to in 4.2 and determine the risks and opportunities that shall be addressed to provide assurance that the BCMS can achieve the expected result(s)

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155/161

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                    155    When planning for the BCMS, the organization shall consider the issues referred to in 4.1 and the requirements referred to in 4.2 and determine the risks and opportunities that shall be addressed to prevent or limit the adverse effects

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156/161

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                    156    When planning how to achieve its business continuity objectives, the organization shall determine what will be done

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157/161

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                    157    When planning how to achieve its business continuity objectives, the organization shall determine what resources will be required

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158/161

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                    158    When planning how to achieve its business continuity objectives, the organization shall determine who will be responsible

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159/161

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                    159    When planning how to achieve its business continuity objectives, the organization shall determine how the results will be evaluated

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160/161

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                    160    When the organization determines the need for changes to the BCMS, including those identified in clause 10, the changes shall be carried out in a planned manner

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161/161

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                    161    When the organization establishes the scope, it shall take into consideration its mission, its goals and its internal and external obligations

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